Kevin Playle is the rudest, most unethical, and dishonest person I've ever had the misfortune to encounter. My cousin, Michael, died unexpectedly and due to him picking Coder Funeral Home, in LaBelle, MO (probably due to it's closeness to the LaBelle Nursing home he was admitted to), he ended up at Davis Playle Hudson Rimer Funeral Home in Kirksville. A friend of his first made contact with the funeral home. She is neither family, executor nor authorized to make any decisions about Michael's disposition. She told me they quoted her $3800 for cremation and memorial service. I am the executor for my cousin and told her that was ridiculous and pursued pricing at other funeral homes. I found several where the cost, including transportation and addition fee for excess weight, was under $1600. We decided to transfer Michael's body. Alan Rimer, the initial contact, had told Michaels friend on July 5th, that the fees were $250 to release the body, and that included both transportation and refrigeration.( Michael died on July 2nd.) I called the Davis Playle Hudson Rimer funeral home on July 6th and had a horrible exchange with Kevin Playle. He told me it would now be $1000 to transfer Michael. I asked why? And he said there was an additional $750 in "staffing fees." I argued with him that no one had ever authorized any services to be done on or for Michael. He was both rude and insulting since he knew we planned on transferring Michael's body to another funeral home. The next day, the Cremation Society of MO, whom I had talked with, called DPHR. Karen, a funeral director, had talked to Kevin the prior day and was also treated disrespectfully. She said no one had ever talked to her so rudely. He even called her stupid. She tried to get him to charge a reasonable rate for the transportation and refrigeration but was told the same $1000 fee. We went ahead and did the paperwork to pick up Michael's body the next day, July 7th. Karen called DPHR and informed them they were coming. It's a 2 1/2 hr. drive and they had to hire a transportation company. According to MO Statute 333.330, the funeral home MUST release the body and cannot hold it for monies. When the CSM transport team arrived, Davis Playle Hudson Rimer funeral home would NOT release his body! In addition, they now said it would cost $2100 to release his body now! The police were called since they were in violation of that statute. The police (small town) said they would need a court order to force DPHR to release the body. So CSM returned without Michael's body. To this day, July 13th, they are STILL holding Michael's body for "ransom". We have NEVER signed any contract for their services. And they are in violation of both State and Federal Law. To do this to a family in grief is despicable.
Davis Playle Hudson Rimer did an excellent job with my Fathers Funeral services. We could not have asked for a more appropriate Tribute to our Dad. Alan Rimer as well as the entire Davis Playle Hudson Rimer staff, did above and beyond with all of our requests and attention to detail and professionalism was extremely appreciated!
Horrible service. Way to expensive!
Davis Playle Hudson Rimer is a US Funeral Home based in Kirksville, Missouri. Davis Playle Hudson Rimer is located at 2100 E Shepard Ave, Kirksville, MO 63501, USA.
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